London Drain Unblocking — Frequently Asked Questions
Find quick answers about our London drainage services. If you need more, we are happy to help.
How quickly can you respond to a blocked drain in London?
Request a quote online and tell us it is urgent. Arrival times depend on your location in London, the time of day and traffic. We cannot promise a set time, but we will do our best to attend soon.
Do you cover all London boroughs?
Yes, we cover all 32 London boroughs plus the City of London. We work from Barnet in the north to Bromley in the south. We also reach Havering in the east and Hillingdon in the west. Wherever you are in Greater London, we can help with drain unblocking and other drainage work.
How much does drain unblocking cost in London?
The cost depends on how bad the blockage is and where it sits. It also depends on whether you need a standard daytime visit or an urgent one out of hours. Request a quote online, and we will confirm the price with you before any work starts.
What causes blocked drains in London?
Grease and fat build-up is a common cause, and so are roots from London's many mature trees. Cracked or collapsed Victorian clay pipes also cause trouble. Flushed wet wipes and cotton products block pipes too, while ground movement in London Clay can shift joints. Old London drains suffer most from roots and displaced joints.
Will you need to dig up my garden or driveway?
Usually not. Most blockages clear with drain rods or high-pressure jetting, and neither needs digging. Where a drain needs repair, we use no-dig pipe relining wherever we can. We only suggest digging when no-dig methods will not work.
Do you provide a CCTV drain survey report?
Yes. Every CCTV drain survey comes with a written report graded to WRCm standards. The report includes HD footage and still images of any defects. You receive it after the survey.
Who is responsible for my drain, me or Thames Water?
In general, you look after the drain that serves only your property. Thames Water looks after public sewers and shared lateral drains, which serve more than one property. If you are not sure, a CCTV survey and a drainage search can help show who owns which section.
Can you deal with a blocked drain at my London buy-to-let property?
Yes. We help with blocked drains at London buy-to-let homes, including houses and HMOs. We can arrange access with your tenants. We can also provide records that suit your insurance or maintenance files.
Do you clear blocked toilets as well as drains?
Yes. We clear blocked toilets in homes and businesses across London. Some blockages sit in the pan, while others sit deeper in the soil pipe or the drain run. We find out which, and then we use the right method.
What is the difference between drain unblocking and drain cleaning?
Drain unblocking clears a drain that is blocked now. Drain cleaning is planned upkeep for drains that still flow, and it stops grease and scale building up. If your drains work but you want to keep them that way, ask about cleaning.
Can you repair a damaged drain without digging?
Often we can. No-dig pipe relining fixes cracks, roots and displaced joints from inside the pipe. It needs a host pipe that is still sound, though. A CCTV survey shows whether relining will work, or whether the pipe needs digging up.
How do I ask for a quote?
Use the online form and tell us the problem, your postcode and the service you need. Add notes if the job is urgent. We then reply with the next steps and confirm the price with you before any work starts.
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Still have questions about London drains?
If your question is not here, send us a message and we will get back to you. Our team can help with any drainage question, although we may ask for a few details first.
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